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First impressions are crucial – they are usually the deal makers or the deal-breakers. Making a lasting impression comes from the simplest of ways in which you present yourself in front of the other part for the first time. You are not just a representative of your brand (which you mustn’t forget either), you are the key that can open up a path that results in a fruitful association with the clients you’re dealing with. You may have your material ready and revised, but an unimpressive body language can end up costing you the deal if you let it. Make

As leaders, it’s hard to make a clear choice between your customers and your employees, but what modern leaders need to understand is that it doesn’t really have to be a choice. While it is true that the idea of being in business is to serve your customers as a priority, one doesn’t necessarily have to move away from that or even think of putting customer satisfaction even a tiny bit lower on your priority list because employee satisfaction and customer satisfaction are not mutually exclusive at all! Look at it this way – if your employees are unhappy or

Meetings are never the most looked-forward-to activities, but that doesn’t mean you’ve to add to the reason why people don’t like them. Especially now when virtual meetings have taken centre stage during this pandemic. As a leader or a supervisor, you can actually work towards creating better meetings by doing a simple question-answer session with yourself before actually holding them. Here are some questions you should ask yourself before holding meetings to make them more effective and constructive: IS THERE A NEED TO HOLD A MEETING AT ALL ? A lot of teams are used to calling meetings simply because it’s become

“I’ll do it in a bit” is probably the tiniest and most unnoticeable form of procrastination that plagues the best of us on many days. While pushing doing something small by a few minutes may seem harmless, one needs to be careful not to let that thought grow bigger and seep deeper into the core operations of their life, like their work, for example. For those who have mastered various forms of, “I’ll do it later” where later comes much later or not at all, worry not, you can still pull yourself together by making some small and effective changes

You may have spent a decent amount of time making that presentation and think all the major boxes are ticked, but it’s the smallest of gestures and expressions that end up exposing your inefficiencies that can cost you the contract. Your casual fillers and harmless admittances can often render the presentation appear not-up-to-the-mark. Here are some common things a lot of people say during presentations, but they really shouldn’t: ”LET ME BEGIN QUICKLY; THIS MIGHT TAKE A WHILE…” When you say this, you have already lost some of your audience’s interest even before beginning the presentation. Hearing the presenter say things like,

Work and worry go hand in hand, but is your concern always worthy? As it turns out, most of the times, it’s not. Stress is very much real, but in a lot of workplace situations, it can be diffused instead of being fuelled. It’s crucial, especially for leaders and superiors, to try and cultivate workplace calmness in order to spin corporate chaos out of the way productivity. Here are some ways you can exercise and promote calmness around you in the workplace: BREATHE BEFORE REACTING Long breaths can be extremely useful when it comes to calming yourself down. They don’t just help

Wedding season is around the corner, and even though work and personal lives are best kept far from each other, there are certain parallels that can be drawn between the two worlds. Analogies from the world of romance and dating can actually do wonders to improve your relationships with your customers. Think about it, and you’ll see how attracting a potential customer is much like wooing a prospective date. You need to work hard to get noticed and eventually, a positive response. That’s the romancing part that you need to work around smartly in order to stand out and appear

Losing focus is a common problem that can bring the best of us down at times. Prolonged projects, personal issues, constant distractions, or just a bad mood can toss our focus out of the window and affect our work so negatively at times that it even starts to have an impact on those around us creating an environment that lacks focus and attention to detail. While these are most certainly passing phases for all kinds of employees, teams, and leaders, it’s crucial to work towards pushing them out of their work lives. With so much going on around the world